5305 - I keep having to log into MyCanvas from Ancestry.com

If you are repeatedly asked to log into MyCanvas when accessing the site from Ancestry.com you may need to add www.mycanvas.com  to the list of trusted sites in your browser. Usually this only happens with Internet Explorer.

To add the site as a trusted site in Internet Explorer:

  1. Open Internet Explorer.
  2. Click on Tools.
  3. Click on Internet Options.
  4. Click on the Security tab.
  5. Click on Trusted Sties.
  6. Click on Sites.
  7. Enter www.mycanvas.com as a trusted site.
  8. Close Internet Explorer.
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