I am having problems printing my MyCanvas pages. What can I do?
The issue may be an image on the page you are trying to print. If this is the case, delete one of the images on your page, and then try to reprint it. If it loads completely and is ready to print, then click on Cancel and then click on Undo so that it will reload the image on the page. Please try this with each image on the page to see which image is the root of the problem.
This error only occurs when you are trying to print the page from home. If you publish a book through MyCanvas, you will be able to include the image that was experiencing issues in your book.
If you are still having problems you may have uploaded an invaild file. We only accept .jpg and .png files on MyCanvas.